2 days Workshop
INTRODUCTION
People always say legal action is the last resort! Yes, this course will explore all non legal avenues to recover debt failing which, legal action will be considered. You will understand why when you sue but lost the case and also why when you sue but win. Many case references will be explored in this legal debt seminar
COURSE OBJECTIVES
By the end of this course you will be able to:
Understanding Negotiation Techniques
Profiling Your Customers
Use Practical Debt Recovery Approaches
Understand Legal Debt Recovery Strategies
Know When To Initiate Legal Actions
Know How To Avoid Futile Effort In Recovery
Review Legal Case Studies
Practical approach to legal debt recovery
METHODOLOGY
Case Study & Group Discussion. Real-current problematic legal debt cases will be analyzed and scenario solutions will be discussed within the workshop.
WHO SHOULD ATTEND
Entrepreneurs, Bankers, Accountants, Business Managers, Marketing Managers, legal Managers, Collection Executives, Sales Executives, Finance Executives, Supervisors, Managers, Credit Analysts, Credit Controller & Recovery Officers.
Special Feature: NOTE: Please bring laptop along with MOUSE
PROGRAMME OUTLINE
Day 1
Module 1: Customer Risk Profile
Assessing Your Risk Factors
What Are The Strategies To Negotiate Debt?
Why Borrowers Are Not Paying You?
Module 2: Tracking Your Customers
Effective Ways Of Evaluation
Monitor The Potential/Existing Customers
Module 3: Proceed Legal Action
Why You Should Take Legal Action?
Why You Should Not Take Legal Action?
Module 4: Understand Legal Debt Recovery Strategies
What To Do Before Litigation
Contents Of Letter Of Demand
Factors To Consider Before Suing
Preparation For Suing
Preparation For Trial
Enforcement Of Judgments
Module 5: Review Legal Case Studies
Why You Sue But Lost The Case?
Why You Sue And Win The Case?
Breach Of Contract
Why Government Sue And Win The Case?
Day 2:
Module 6: Coaching 1: Planning
Identify all the collection burning issues &
Identify all the solutions or alternative plans
Identify the KPI to the solutions
Module 7: Coaching 2: Execution
Identified Person in Charge (PIC) to achieve the Collection KPI
Put in place a Monitoring Program
Module 8: Coaching 3: Evaluation
Identified all the challenges/barriers faced by the PIC
Removing the barriers by providing action plan
Module 9: Application & Summary