KPI for Organization Success

Denny HaRTANTO

2 Days Workshop

Introduction

The primary goal of this workshop is to help senior managers, managers & professionals to design, implement & monitor KPI for organization success. Real-current success story cases will be analyzed and scenario solutions will be discussed in the workshop.

Course Objectives                                                                                                                                   
By the end of this course you will be able to:

  1. Understand how to write Appraisal Form 

  2. Understand the Principles Of KPI Concepts

  3. Actual Setting Departmental KPI Metrics

  4. Identify Barriers to Achievement of KPI & Its Action Plan 

  5. Guideline on Implementing KPI

  6. Designing the Scoring Mechanism for performance management

  7. Learn Tracking KPI Using Excel

  8. Learn KPI Success Story 

  9. Appling KPI Implementation Checklist

  10. Build Linking Activities to Vision and Strategy to achieve company success 

Methodology

Lecture, Case Study, Video & Group Discussion. 

Who Should Attend

Entrepreneurs, Senior Management, Accountant, Managers, Bankers, Business Managers, Marketing Managers, Supervisors, Executives And All Professionals Who Are Interested In KPI Implementation  

Special Feature: NOTE: Please bring laptop along 

Programmed Outline

Day 1

Module 1: Reasons for Appraisals

  • Compensation "Pay for Performance"

  • Job Performance Improvements

  • Feedback to Subordinates

  • Documentation for Decisions

  • Goal Setting - Later Evaluation

  • Promotion Decisions

  • Identify Training Needs

  • HR Planning

Module 2: Principles of KPI 

  • SMART, 

  • CREAM,

  • 5S

  • Baseline

  • Metrics

Module 3: Setting Departmental KPI Metrics

  • Sales & marketing

  • Production 

  • Procurement 

  • Finance

  • HR & Admin

  • Logistics 

  • ICT

Module 4: Barriers to Achievement of KPI & Its Action Plan 

  • Competition

  • Pricing

  • Attitude & Mind set

  • Communication

  • Production efficiency

  • Funding

Module 5: Implementing KPI

  • Marking Criteria’s

  • Define weightage 

  • Measurement Unit 

  • Designing Performance standards

Day 2

Module 6: Designing the Scoring Mechanism for Performance Management

  • Scoring Scheme

  • Bonus – no of months

  • Linking KPI to Bonus & Increment

  • Weightage distribution – Senior management,  middle management, Executive/Non executive

Module 7: Tracking KPI Using Excel

  • conditional formatting

  • icon sets

  • value-key in

  • type-number

  • manage  rules

  • edit rules

Module 8: KPI & Risk management

  • Linking KPI to Quantify the risk impact on your organization

  • Risk assessment model

Module 9: Measurement Definition 

  • Define a measurement for each strategic objective:

  • Define the sources for the measurement:

  • Define how the measurement is derived and reported

Module 10: KPI Project 

  • Target Checklist

  • Example: Implementation Plan for Entire Organization

Module 11: Where to Go from Here 

  • Formulation of KPI metrics

  • Departmental head Review

  • head will present to Management (form a task force)

  • Integration of group KPI

  • Submit to HR for group compilation

  • COO will Table it to Board

  • Town hall meeting (management & staff)

  • Simulation & KPI review (familiarization)

  • Target targets for implementation progress

Building KPI For Organization Success

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