Highlights:

1.Case Study 1 (Negotiation Skill)

2.Case Study 2 (Effective Collector)

3.Case Study 3  (Handling Difficult Debtor )

4.Case Study 4:(Credit  Controller  Task )

5.Case Study 5 (Detecting Early Warning Signs)

6.Case Study 6 (Government Account)

7.Burning issues ( General)

8.Burning issues ( healthcare sector)

9.Debt Collection

10.How To Prevent Loan Application Fraud

11.Executing debt Management

12.Recovery Strategies & options