Clients

Before the credit seminar training, I was a very straight forward person in collection & sometimes customers cannot take it. After the training, I realize I should be cool & focus in the collection process. I am practicing what I learned now & seeing a real change in my attitude towards the customers.

Punitha Subramaniam

Head Of Business Support Section

Johor Port Bhd

I realized my credit team is too nice with the customers. It gives me now the urgency to train the down line on the importance of customers & its credit exposure.

Herbert Poh

Manager

Proton Edar Sdn Bhd

The greatest improvement after the 2 day credit & collection workshop by Dr Steven Liew is implementation of outsourcing to collection agency. I find it very effective & the bad debt cases have improved tremendously

Jumarin Ismail

Senior Internal Auditor

Technology Park Malaysia Corporation  Sdn Bhd

The clear improvement is the boosting of my confidence in negotiation with the customers on default payment, knowing what to ask, how to approach the customers as many role plays of customer interaction facilitated by Dr Steven Liew really helped me in the collection process.

Alynn Tan

Credit Control Officer

The credit seminar indeed is very beneficial as I am now cutting down bad cases, do more prevention during evaluation stage and ask for advance payment.

Lim Kai Siang

Chartered Accountant

Lim Kai Siang & Co

After the credit & collection seminar, Now I have the pretty good picture of guiding my credit staffs in the monitoring & collection process. Today, my Account Receiver (AR) is in a pretty good shape.

Tan Kok Leong

Finance Manager

Omni Precision Sdn Bhd

The credit management & collection seminar reinforce my believe in building strong rapport with customer, help the customers & even take some risk if necessary to recovery the money. The skills learnt from the practical training process in solving & recovery the debts are indeed rewarding & challenging

Woon Tein Khow

Marketing Manager & Credit Head

Theen Seng Paper Manufacturers Sdn Bhd

The real life experience and exposure of the presenter makes the workshop alive. The workshop was also delivered in a simple and easy to understand manner

Lisa Chen Ai Chen

Accountant